Information, Advice & Advocacy Service

Helping You Navigate Life with Confidence

Deaf Connexions provides a specialist Information, Advice and Advocacy service for Deaf people across most of Norfolk. We’re here to help you understand important information, solve problems, and access the support you need — in a way that works for you.

This service is mainly for Deaf British Sign Language (BSL) users who may find English challenging or need communication support to access services.

How We Can Help

Our experienced Deaf Advocate can support you with a wide range of issues, including:

If you’re not sure if we can help – just ask. If we can’t, we’ll try to signpost you to someone who can.

  • Housing

    Help with housing problems or applying for accommodation

  • Understanding Letters & Bills

    If English is not your first language, we’ll help explain

  • Money Problems

    Advice or signposting for managing finances

  • Benefits

    Support with applications or appeals

  • Making Complaints

    We’ll support you to raise concerns with services or organisations

  • Accessing Services

    Help getting the support you’re entitled to